– Now tap “Home” on your remote control and select an app (preferably an app you subscribe to as Netflix), if you no longer see the error via “Not downloading the user agreement.” Hoorah, Hoorah! Just bought an LG 65UH6030 yesterday, not able to load the user agreement as well. Tried both wired connection settings and wireless without luck. I`m able to use the built-in browser lg, so I`m sure the internet connection is active. I noticed that the TV comes with the 3.xx firmware, while the current is 4.xx. We tried to update the firmware and it failed. “Data decryption error.” Who has a similar problem? Google says that Android TV as a platform does not perform or monitor users of specific content. Many users report that they cannot load user agreements. Other reports from members who stated that after a conversation with LG-Support, servers are available in many countries. If you have this problem, you can follow our forum theme here: www.lgwebos.com/…/4770-unable-to-load-user-agreeme…/ I simply removed the other router. The TV then automatically recognized the correct one and downloaded the user agreement. UPDATE – Thank you for your suggestions. He worked hard with LG on the ID problem, found that Best Buy didn`t have TV flag was bad and had attached the Geek Squad Open Box certification to them.
Here the board was roasted and could not connect to the service, Basiclt should have replaced the entire brain of television to make it work. Contacted BB and a great manager there not only replaced the OB-TV with the newest version (which was last year`s model), but adjusted price and discounted for all the effort I went to make sure there was no easier fix or user error. Thank you all! – Follow the screen process until you get to the point where it requires the LG user agreement to be downloaded. Do it. It should work this time you connect through the hotspot. LAS VEGAS, January 6, 2020 – LG Electronics (LG), the world`s leading OLED TV company, raise the 2020 mark with 14 new LG OLED models, guided by three new art-loving 4K Ultra HD TVs from the GX Gallery, 88- and 77-inch Real 8K models and a new 48-inch OLED screen size. Presented at CES® 2020, the new LG OLED TVs will be presented – and … New 8K AND 4K LG NanoCell LCD TVs – have been designed to provide innovative image quality and design, with improved performance and artificial intelligence features that bring movies, sports games and video games to life like never before.